FAQs
How can I access to the most favorable exchange rate in Argentina?
When using your Mastercard Credit, Mastercard Debit or Mastercard Prepaid cards issued abroad to shop in Argentina, you will be eligible for this preferential exchange rate*. The benefit is granted directly but does not vest on the spot. A few days after your purchase, you will receive a refund for the difference between the conversion at the official exchange rate and at the preferential rate.
*This benefit does not apply to purchases made with Maestro cards.
Since when has the benefit been available and when does it end?
The benefit is available for purchases made as from December 2, 2022. There is no end date.
What exchange rate does Mastercard use?
At the time of your purchase, you will see the official exchange rate. A few days later, you will receive a refund for the exchange difference. The value we use to calculate the refund is an exchange rate close to the MEP dollar.
How long does it take to receive the refund?
The time varies depending on your card issuer. You may see your refund posted to your account within 72 hours.
Who should I contact if I have questions or claims?
For security and data protection reasons, your bank or card issuer will handle all aspects related to your account and account statement, within the times permitted by their operational capabilities. You should contact these entities if you have questions.